At Johnson County Siding & Window Co., winning awards has become a tradition, and every one we receive means a lot to us. However, we’re especially proud to announce our latest recognition as one of only a handful of siding contractors in the country to receive the 2020 James Hardie Service Excellence Award. The reason this one means so much is that we strive for 100% customer satisfaction—and the receipt of this award for the fifth year in a row provides strong evidence that we’re meeting that goal.
To be eligible for the award, we submitted a representative sample of our customers to GuildQuality, which conducted surveys aimed at gauging overall customer satisfaction with the products and services received from our company. Among other questions, the survey asked customers to rate their experience in terms of “likely to recommend,” and we’re excited to report that our rating among surveyed customers was a whopping 100%!
According to GuildQuality, the average recommendation rate for this year’s winners was an impressive 98.91%. This means we’re keeping high company with some of the best Hardie siding contractors in the United States.
Our 2020 James Hardie Service Excellence Award joins many others on our trophy shelf, including:
- Regional 2020 NARI Contractor of the Year
- Six additional exterior remodeling awards from the Kansas City chapter of the National Association of the Remodeling Industry (NARI)
- GuildQuality GuildMaster Award for 2020
- Numerous service excellence awards from Houzz and Angie’s List
What Does This Mean for Our Customers in the Kansas City Metro Area?
Although we’re thrilled to have our dedication to customer service and craftsmanship recognized time and again, the true value of the many awards we’ve received lies in the peace of mind our customers enjoy when partnering with us for their home renovations. If you live in the Kansas City metro area, you can feel confident that you’re teaming up with the best exterior remodeling contractor in the area, whether you’re in the market for new siding, replacement windows, or exterior doors.
What’s more, our dedication to providing great customer service includes providing a pleasant, no-pressure home renovation experience. So, why wait? If you’re thinking of remodeling the exterior of your home in the Kansas City metro area, contact Johnson County Siding & Window Co. today to learn more about our process, products, and services.