Kansas City-Area Exterior Remodeling Contractor Named to Qualified Remodeler’s Satisfaction Leader List

Aug 19, 2022

Photo of Bill and Teresa Christie, owners of Johnson County Siding & Window Co.Johnson County Siding & Window Co., a longtime exterior remodeling company serving the Kansas City metro area, is pleased to be selected as one of the nation’s Customer Satisfaction Leaders for 2022 by Qualified Remodeler, an online magazine for the remodeling industry and its customers. The Satisfaction Leader list is fairly exclusive, spotlighting only 102 remodeling companies in the country. So we’re thrilled to be included—again.

This year’s recognition marks the fourth consecutive year that we’ve been chosen for the listing, based largely on customer satisfaction ratings compiled by GuildQuality, an independent consumer survey company. Qualified Remodeler also tracks 16 remodeling service traits, and this year focused on three customer priorities:

  1. How professional and well organized the remodeler is
  2. The renovation company’s workmanship expertise
  3. The service provider’s approach to problem resolution

Using Technology to Enhance Transparency Is Key to Customer Satisfaction

Things have changed dramatically since Bill and Teresa Christie founded Johnson County Siding & Window Co. more than 40 years ago. The couple has always believed that clearly communicating with customers about everything from project estimates to job progress and unforeseen delays is as important as delivering spot-on exterior remodeling results. But technological advances have led to changes in how the company communicates with customers.

In an interview with Qualified Remodeler, the Christies were asked whether using business software has helped them improve the home renovation experience for customers. The answer? Yes, the Johnson County Siding & Window Co. team uses an app to take photos before, during, and after every project and sends them to the customer, along with real-time updates that allow the customer to follow the job’s progress through photos.

The couple also discussed how they have used financing offers to help customers cope with rising labor and materials costs during what has been a challenging time related to the after-effects of the COVID-19 pandemic.

Johnson County Siding & Window Co. is proud of the many recognitions we’ve received for both our remodeling expertise and our focus on customer satisfaction in everything we do. If you’re in the Kansas City metro area and you’re looking for exterior home remodeling pros to replace your windows, siding, or exterior doors, we’ll be happy to discuss your project and tell you more about our approach to exterior home remodeling. Contact us today to get started.

GET A SENSIBLE PAYMENT PLAN THAT FITS YOUR BUDGET

If you know you want to get your home exterior project done, but are feeling stress about paying for it all at once, we can help.

Our financing partner, GreenSky, has sensible payment plans that work for homeowners who prefer to pay in installments. You can also ask your JoCo Siding & Window Co. sales representative about the details!

20% Off Your Home Siding Project

Plus, 50% Off Home Insulation

Offer Expires August 31st 2022

Our Customers LOVE The Results

Johnson County Siding & Window Co.
"The new siding looks beautiful, and we are receiving so many compliments on how nice our home looks with the new siding! The entire process from beginning to end exceeded our expectations. Each person we dealt with from the company was so professional, courteous, and knowledgeable - they were always so willing to answer our questions. Thank you to Johnson County Siding & Window for doing such an awesome job!”

- Norton H.
09-13-2022
Johnson County Siding & Window Co.
"Wow! The team from my first conversation to the completion of our siding job was extremely professional. They treated our house as their own. Took the time to walk through the job many times to make sure we approved and didn't have questions/concerns. Everyday the job site was clean of debris. Oh...and they showed up when they said they would and finished when they said they would! We will be using them when we replace our windows.”

- Mark B.
09-07-2022
Johnson County Siding & Window Co.
"The installation team went above and beyond, were professional and cleaned after themselves. I am thrilled with how the sliding door turned out, it’s beautiful. I had a great experience with everyone I interacted with, from the initial call, sales rep, and installation crew. I appreciate everyone’s professionalism and friendliness. I would highly recommend JoCo Siding & Window.”

- Alvaro A
09-01-2022

Areas We Serve

Serving the Kansas City Metro Area, Including Olathe, Overland Park, and Leawood See a Full List of the Cities We Serve